Returns Policy

Product Quality Guarantee:

In the unlikely event that any of your products are damaged in transit, please contact us within 2 weeks and we will automatically refund you the correct value. Please note that a photograph will be required for the refund of any damaged goods.

Cancellation/Changing Orders:

Unfortunately it is not possible to change or cancel your order once it has been placed and finalised in the shopping cart. We will, however, try to help you so long as the order hasn’t been despatched or incurred us any cost.
 
Order errors:
 
In the event we have sent you the wrong item due to a packing error, we will cover the postage costs of having the incorrect item sent back to us and for the correct item to be sent to you, or a refund of the goods value.
 
Incorrect Address:

Unfortunately Brazilian Style is not responsible if the correct address is not supplied. We suggest double checking your details at the time of checkout.
 
 
Please Note:
 
We will provide refunds or replacements for: Product sent in error; Product damaged in transit; Product with wrong description or quality faults.
 
We will not refund you for: Stock that has expired while in your possession; Products that were purchased incorrectly; Customer change of mind.